At Telekung Najwa, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.telekungnajwa.my. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you interact with our website:

• Name, email address, and other contact details provided when placing an order or filling out a form.

• Payment details (processed securely through third-party payment gateways).

• Information about your browsing behavior on our website, such as IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information collected for the following purposes:

• To process your orders and provide customer support.

• To send updates about your orders or promotional offers (only if you have opted in).

• To improve our website functionality and user experience.

• To detect and prevent fraudulent activities.

3. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. They help us:

• Remember your preferences.

• Analyze website performance and traffic.

You can manage or disable cookies through your browser settings, but this may affect certain features of our website.

4. Third-Party Services

We may share your information with trusted third parties, including:

• Payment gateways to process transactions.

• Delivery partners to fulfill your orders.

• Analytics providers to understand website performance.

These third parties are obligated to protect your information and use it solely for the services they provide.

5. Data Security

We implement robust security measures to protect your personal information. However, no online platform can guarantee 100% security. Please ensure your login credentials are kept confidential.

6. Your Rights

You have the right to:

• Access and update your personal information.

• Request the deletion of your data (subject to applicable laws).

• Opt out of receiving promotional communications.

For any requests, please contact us at telekungnajwa@gmail.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date.

If you have any questions about this Privacy Policy, please contact us at telekungnajwa@gmail.com.

Thank you for trusting Telekung Najwa!